Return to Help Index
|Pricing and Billing|
|Do I have to pay sales tax?|
|You only have to pay sales tax if you are located in California.
If you are eligible for tax exemption then please contact us at firstname.lastname@example.org.
|I have a question on my charges.|
|Click the "My Account" link at the top of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service at email@example.com for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account" link at the top of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|